Privacy Policy
Privacy Summary
We respect your privacy. When you book with us through SevenRooms, we collect your details to confirm reservations and create a personalised experience. If you opt in, we may send you updates about our menu, events, and offers.
We never sell your data. Your information is used only by us and trusted service providers to run our restaurant smoothly. You can unsubscribe from marketing anytime or request changes to your details by contacting us. See our full privacy policy here please:
Privacy Policy
15/09/25
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a reservation, or interact with us.
1. Information We Collect
When you interact with us, we may collect the following information:
- Personal details: your name, phone number, email address, and booking details (e.g. reservation date, time, party size).
- Payment information: when making deposits or pre-payments through our booking platform (processed securely by third-party providers).
- Marketing preferences: your consent to receive updates, promotions, or newsletters.
- Website usage data: through cookies and analytics (such as your IP address, browser type, and how you interact with our site).
2. How We Collect Your Data
- Directly from you when you make a reservation, subscribe to marketing, or contact us.
- Through SevenRooms, our booking and guest experience platform, which securely processes your reservation data on our behalf.
- Automatically through cookies or similar technologies when you browse our website.
3. How We Use Your Data
We use your information to:
- Confirm and manage reservations.
- Provide you with a personalised guest experience.
- Send marketing communications (if you’ve opted in).
- Improve our website, services, and customer experience.
- Meet legal and regulatory obligations.
We may use aggregated and anonymised data for insights and reporting, but this cannot be linked back to you personally.
4. Sharing Your Data
We do not sell your personal information.
We may share data only with:
- Service providers who help us operate (e.g., Seven Rooms for bookings, secure payment processors, marketing platforms).
- Legal authorities if required by law.
All service providers are required to handle your data securely and only for the purpose of providing services to us.
5. Marketing Preferences
If you consent, we may send you updates about our menu, events, promotions, or special offers.
- You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.
- We will respect your preferences and keep marketing communications relevant and occasional.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
This includes secure data storage, encryption, and restricted staff access.
7. Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand visitor behaviour.
You can adjust your browser settings to refuse cookies, though this may affect some website functionality.
8. Your Rights
You may request to:
- Access the personal data we hold about you.
- Correct or update your details.
- Withdraw consent for marketing.
- Request deletion of your information, where applicable.
To do so, please contact us (see details below).
9. International Guests
As we use platforms such as SevenRooms, your data may be stored securely outside Australia. These providers comply with international privacy and data protection standards.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact us:
K Louis: 3/2 Watson Road Mt Martha Vic 3934 Phone : 0359778592 or 0409009769